To place an order, you can either use our online designer tool on our website or contact us via email or message with your design details and preferences. Our team will be happy to assist you throughout the process!
What types of clothing can you print on?
At Marcyostyle, we print on a wide range of garments, including t-shirts, hoodies, crewneck sweaters, hats, jackets, and more!
What printing methods do you use?
We utilize printing techniques such as direct-to-garment (DTG) printing, direct-to-film (DTF) printing and embroidery to ensure high-quality results for every order.
Is there a minimum order quantity?
There are no minimum order requirements. Whether you’re ordering a single item or a large batch, we are happy to accommodate your needs!
Can I bring my own clothing for printing?
Yes, you are welcome to provide your own clothing. However, we recommend consulting with us first to ensure the materials are suitable for printing.
Can you help me create a design?
Absolutely! Our in-house design team is ready to assist with creating or refining your design to achieve the perfect look.
What file formats do you accept for designs?
We accept SVG, PNG & PDF files.
Can I mix and match sizes, colours, or styles in a single order?
Yes, we allow mixing sizes, colours, or styles in the same order.
Can you print on both the front and back of the clothing?
Yes, we can print on both sides of the clothing, as well as sleeves or other locations, depending on your preferences.
Will I see proof before production?
Yes, we provide mockups before production begins to ensure everything meets your expectations.
Can I cancel or modify my order after placing it?
Changes and cancellations are allowed before production begins. Once production starts, changes may incur additional fees.
Do you keep my design on file for future orders?
Yes, we store your designs securely, making it easy to reorder in the future.
How long will it take to complete my order?
Our standard production time is 5-7 days.
Do you offer rush orders?
Yes, we offer rush services for an additional fee. Please contact us to discuss timelines and availability.
Do you offer discounts for bulk orders?
Yes, we provide discounts for large orders. Contact us for a quote based on your needs.
What payment methods do you accept?
We accept all major credit and debit cards, including American Express, as well as bank transfers and other secure payment methods.
How do I know when my order is ready for pickup or delivery?
You will receive a notification via email or text once your order is ready for pickup or has been shipped. This will include tracking information for shipped orders or details on when you can pick up your order at our location.
Do you deliver?
While we previously offered free citywide delivery in Calgary, increased production demands have led us to introduce delivery services for an additional fee.
Do you ship orders?
Yes, we ship worldwide. Shipping costs and timelines depend on the destination and order size.
Do you provide tracking information for shipped orders?
Yes, we provide tracking information for all shipped orders. Once your order has been dispatched, you will receive a link with the tracking details to monitor its progress until delivery.
What is your return policy?
Due to the custom nature of our products, returns are not accepted unless there is a manufacturing defect or printing error.
How do I care for my custom printed clothing?
To ensure the longevity of your custom printed clothing, we recommend washing your items in cold water and drying them on low heat. This will help preserve the print quality and keep your garments looking great!
Do you offer discounts for repeat customers?
Yes, we offer discounts for returning customers as a thank you for your continued support. Please contact us to learn more about the benefits available for repeat customers.
